Series

Why did AT&T lose service?

Link in Bio with Jenny and Alejandro
AT&T had a nationwide power outage on Thursday, leaving more than 70,000 without cell phone service. Was it a hacker conspiracy or just an intern pressing the wrong button?
the details
AT&T experienced a 12-hour network disruption on Thursday, affecting an estimated 74,000 customers. Immediately, people on social media wondered if the “suspicious” outage was due to hackers à la Netflix’s “Leave The World Behind.”...
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Show transcript
00:00
Can you hear me now?
00:04
they probably can't because they have AT&T.
00:06
Oh, shit. Yeah.
00:08
Well, if you guys haven't heard AT&T S network went down
00:12
for many of its customers across the United States Thursday morning leaving
00:17
customers unable to place calls,
00:20
text or access. The internet.
00:23
AT&T claimed that the outlet was due to a software update,
00:28
but the company affirmed the customers that it wasn't due to a
00:32
cyber attack or any kind of hacks as people were,
00:35
you know, speculating.
00:36
Well, this is only the beginning.
00:39
I think this was a trial run.
00:41
And will the internet or power be next?
00:44
Well, it's like that movie on Netflix.
00:46
was it leave the world behind?
00:48
Like, were they completely disconnected?
00:50
Like, I mean,
00:52
there's movies about it and AT&T completely went down.
00:54
Wasn't there like an outage on Amazon,
00:56
like couple, like last year where like,
00:58
nothing was usable? Oh my God.
01:06
You know who the real losers were during this whole outage Arts
01:10
and our mom, they love to send those good morning messages
01:12
They're probably freaking out like Mio whatsapp.
01:15
No. See, you can't send those like teddy bear saying
01:18
good morning. Exactly.
01:21
My brother, I don't know about you but you know what
01:24
sister, let's have a moment of silence for all those chain
01:26
messages that didn't make it and we're back.
01:33
But look, I don't have AT&T,
01:35
I have T Mobile because for that reason,
01:37
right? Shout out AT&T not really.
01:40
If I were you guys,
01:42
I would call and Karen out and be like,
01:43
hey, I couldn't call,
01:45
I couldn't send my whatsapp messages in the morning to my Miko
01:47
that in it in California.
01:49
I need a refund.
01:51
I need an iphone.
01:52
I need a free month of direct TV.
01:54
Is that what they have now?
01:54
Direct TV? I don't have AT&T I just said it because
01:57
of the show but I actually have T Mobile,
02:00
but we'll give you another chance.
02:01
But tell us the truth.
02:04
What really happened to AT&T A TN technical difficulties?
02:09
Enough of that outage.
02:10
Let's get out of here.
02:12
Next story.